Australian business comms research released

Australian Communications and Media Authority
Tuesday, 15 October, 2013

Australian businesses are using multiple communication services to fulfil their businesses needs, with larger businesses generally more 'connected' than smaller businesses. These are key findings of ACMA research - The connected business - released this week.

The use of a fixed-line phone and mobile phones is nearly ubiquitous in Australian businesses, with 98% using at least one voice service at June 2012. Individually, 90% of businesses are using a fixed-line phone and 90% a mobile phone.

The use of the internet is also important, with 93% of businesses connecting to one or more internet services at June 2012. Businesses are using different forms of internet access, with 83% connecting using a fixed internet connection (including broadband and narrowband connections) and 44% connecting via a mobile broadband internet connection.

Nearly half of businesses (46%) are bundling their services, taking advantage of the cost savings and efficiency.

The report can be found here, and there's also a prezi summary available here.

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