Zetron to resell Direct Technology’s ECaTs
Zetron has signed an agreement with Direct Technology to become an authorised reseller of their Emergency Call-Tracking System (ECaTS). Zetron’s version of ECaTS integrated with Zetron’s MAX Call-Taking E9-1-1 system will enable agencies to generate simple or complex reports with the click of a mouse. Administrators can then use the report data to analyse and manage call loads and call handling more effectively.
Zetron says a fully integrated MAX Call-Taking/ECaTS solution will greatly improve an agency’s ability to access, understand and use important information about its call-taking activities.
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