Malaysian airports upgraded with Sepura TETRA

Sepura TETRA radios have been implemented at airports across Malaysia.

Malaysia Airports Holding Berhad (MAHB), which runs 39 airports across Malaysia, has chosen to upgrade its TETRA terminals to Sepura’s latest SC2 series.

The upgrade will be rolled out across its four biggest airports including Kuala Lumpur International Airport (KLIA). Following the initial integration of a TETRA system across the four airports in 2012, MAHB has decided to upgrade its hand-portable devices to the latest in TETRA technology, to enable further efficiency gains from the use of data applications.

The SC2 series radios are built for noisy environments such as airports, providing MAHB with clear communications whatever the weather, or air traffic levels. They are resilient, intelligent and durable, providing intuitive operation and outstanding performance, even in the toughest conditions. Submersible, waterproof and dustproof, Sepura SC2 radios have IP67 environmental protection ratings, Water Porting technology and an easy-clean design, allowing them to be rinsed in running water.

The TETRA hand-portable radios are used across the airport to enhance safety and operations, with multiple teams accessing the TETRA network, from customer service representatives to baggage handlers and check-in clerks.

“We are very pleased with the SC21 Hand Portable TETRA Radio which is currently being used by our Airport CARE Ambassadors. As you know the airport environment can be very noisy, so we require a device that can provide powerful audio,” said Azhari Mohd Taib, Senior Manager, Malaysia Airports (Sepang).

“The SC21 is also a very robust device, and this is important to us as the airport is in operation 24/7. The SC21 is also very compact, making it easy for our staff to carry it around all the time thereby making it convenient to attend to the needs of airport guests in a timely fashion. The SC21 has certainly helped contribute to the Malaysia Airports ‘happy guests, caring hosts’ service culture.”

Image caption: Sepura’s SC21 TETRA radio in operation at Kuala Lumpur International Airport.

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