Oracle Public Safety Services technology suite

Oracle Public Safety Services is a technology platform for law enforcement and first responders. The platform provides a unified hardware and software suite that is designed to empower first responders with real-time information and situational awareness to help them make more objective decisions. Built on the performance and scalability of Oracle Cloud Infrastructure (OCI), the suite is CJIS1 compliant and enables agencies of all sizes to get up and running quickly.

The suite’s dispatch command centre is a cloud-based computer-aided dispatch (CAD) system for emergency call management and dispatch. The system enables command centre operators to accelerate data entry by auto-populating call information, identifying and merging duplicate calls, providing ‘next word’ text suggestions and verifying the incident location in a blended map view. Built-in intelligence tools can also provide critical information about the location and subjects.

Officer-worn communications and camera systems can activate automatically upon dispatch and record interactions between law enforcement and community members. Oracle’s streaming and connectivity capabilities enable agencies to provide video line of sight to a team member at a remote location, such as a command centre, to give on-scene responders guidance and support as an event is unfolding. Data can be automatically pulled into a case report file in real time.

A personal communications system runs on a secure mobile device and facilitates dispatch and field-based interactions between first responders. Automated location and subject-based alerts enhance situational awareness and safety. Camera-based vehicle licence plate and driver’s licence scanning, and full integration with the dispatch and records management systems, can make it easy to initiate local records searches and view and update case information via the officer’s mobile device.

A touch-talk-listen tablet application supports in-vehicle officers with more focused, actionable data at a glance, including key information from dispatch, navigation details and field-based interactions between first responders and the command centre. Responders can pull up complete records searches and case reporting and view a fully interactive map for visibility into all other incidents and units in the area.

Vehicle video cameras include a roof-mounted video camera bar with a front and peripheral view camera array, a dedicated automatic licence plate recognition (ALPR) camera and an in-vehicle computer to process video streaming and recording. Data and video feeds from the hardware and software can be displayed in real time to all parties supporting that event.

A records management system can manage all public safety records for an agency, including entry, storage, retrieval, viewing and archiving of crime reports, property and evidence, and investigative data. Fully integrated with Oracle Public Safety dispatch and mobile services, the system can automatically link and auto populates call incident details and mobile case reporting data.

Finally, a cloud-based jail and holding-facility management system is designed to eliminate data re-entry and enable more efficient, secure processes from pre-booking to transfer or release.