Simoco opens dedicated NOC at Heathrow

Simoco Wireless Solutions has opened a network operations centre (NOC) at Heathrow Airport, providing 24/7 monitoring, troubleshooting and maintenance for the radio networks for the second-busiest airport in the world.

The NOC oversees a number of mission-critical communications networks that keep operations at Heathrow running smoothly, and covers networks at 26 separate locations around the UK, including:

• 11 bus depots,
• the radio communications network on the new Elizabeth Line Crossrail link,
• two data centres,
• two separate telematics software platforms, used for tracking vehicles involved in airport operations.
   

Heathrow Airport operates a mixture of DMR and analog radio from a range of different manufacturers, so the capabilities within the NOC need to be similarly broad.

All up, the NOC supports approximately 11,000 devices for 180 separate customers across the UK and Ireland.

It is also used to complete network administration tasks such as system statistics reports.

“We’ve worked hard to build specialist aviation expertise at Simoco, maximising our capabilities at delivering truly mission-critical communications networks,” said Ian Carr, Simoco’s chief operating officer.

“Heathrow, like any airport, incorporates a huge range of different security areas and communications networks, all of which need to work seamlessly together to keep the airport operating smoothly,” he added.

“By running a NOC from Heathrow, we can offer a truly end-to-end managed service.”

Image credit: ©stock.adobe.com/au/potowizard

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