Tait wins managed services contract with Californian power company

Tait Communications has won a five-year contract to provide managed services for California’s Pacific Gas and Electric Company (PG&E).

PG&E is one of the largest combined natural gas and electric utilities in the United States, delivering energy to nearly 16 million people in northern and central California.

Under the agreement, Tait will help manage the PG&E network so that its radio system is running optimally.

The agreement includes provision of management reports to support network optimisation, Anywhere Asset Manager for centralised control of assets and 24/7 software and hardware support, as well as an on-site network engineer based at PG&E.

Tait’s executive vice president global services, Judd Cain, says that Tait launched its managed services business last year in recognition that Tait’s expertise in critical communications could help utilities like PG&E achieve more value from their networks.

“Managing a critical communications network requires an extensive set of skills and tools. Tait has trained and experienced professionals with access to industry-leading management applications that can help utilities enhance network performance and efficiently manage assets,” said Cain.

“We also have a managed services offering to support public safety, transportation and mining, oil and gas organisations that need to ensure they have safe, effective and resilient communications systems.”

PG&E’s MPT Classic radio system delivers mission critical voice communications to nearly 7000 mobile and portable subscriber units across its 180,000-km² service territory. The system is held to a rigorous 99.99% monthly uptime requirement.