RGL component-level electronic repair

RGL is an Australasia independent provider of component-level electronic repair to the communications industry, operating since 1989.

Based in Hamilton, New Zealand, users comprise multinational equipment manufacturers, network operators and end users. Its services include repair, modification, refurbishment, repair coordination and screening (reverse logistics) as well as associated services such as preconfiguration, national spares management, product life cycle extension, repair analysis and hardware design.

The company operates a well-equipped facility with ISO9001 certification and staff trained to comply with industry standards such as IPC-A-610E.  It has a strong process focus and flexible workforce enabling the efficient handling of over 85,000 items per year across more than 10,000 different part types.

It supports products no longer repaired by the manufacturer (life cycle extension); provides a rapid turnaround service; provides configuration, testing, spares management and auditing services; extends equipment life cycles by replacing obsolete components with solutions engineered with modern componentry; provides in-house hardware design and prototyping services; specialises in logistics for communication equipment; serial number tracks all items; operates an integrated repair management system; and maintains hardware and software revision level control.