Tait provides reporting service to Victorian Government

Tait Radio Communications will provide a web-based reporting application to the Victorian Government radio network.

The Telstra Hosted Online Reporting (THOR) application will provide state agencies in Victoria with the ability to generate custom, secure, web-based reports from the StateNet mobile radio and Fleetcoms networks’ call data records.

Public safety, utility organisations and other state agencies will be equipped with the information they need to improve operation efficiency. The tool will allow users greater visibility of network data against key performance indicators, such as fleet traffic volumes and call statistics, while enabling them to identify potential areas to improve communications efficiency and generate customer-specific audit reports, from a central and secure web-based platform.

Key Telstra users will receive customised access to their call data records via the application. Secure web-based access for the tool was chosen in order to reduce overheads for users and allow flexible accessibility.

Network data will be housed locally in Melbourne on Tait servers, providing high-level resilience and load balancing to meet requirements.

THOR is planned to be rolled out to Victorian agencies before the end of 2011.