Airwave Acuity integrated software package

Airwave’s Acuity, an integrated software package with a suite of analysis performance tools, has been developed in Australia and grew out of the needs of mission-critical service delivery.

The software can be used by all types of radio, IP data and communications networks, whether in the area of public safety or in the wider business community (eg, mining and utilities). It has the ability to analyse and report on the real-time performance of any network, including a variety of open standard wireless technologies (ie, P25, 3G and 4G, mobile data and paging) and can exist as a stand-alone application on a single PC or be spread across multiple physical servers.

Reporting can be tailored but generally covers areas that can impact on operational capability to respond to incidents, as well as during high activity periods. The system can also identify network availability and reveal where coverage is lost or impaired through equipment failure or interference, while trended performance reports can help identify faulty infrastructure or poor performance by individual terminals.

Message success rates are also covered and show if there is unexpected latency or congestion within a network and exactly where and why.

Additionally, the system provides a diagnostic capability during network establishment and an identification of network usage in the planning phases of network operations and management.

The system’s network visualisation provides up-to-the-minute intelligence on the state of a network, displaying congestion or faults and allowing immediate input into incident management and the framework is constructed around data access, integration and data management, aggregation and filtering.

An addition to the system is a range of pluggable interpreters, or business analysis modules, that can be used to integrate the data from multiple sources to generate the required outcomes. For example, emergency paging systems can include message delivery delay measurements and message and characters volumes by message type, time period and category.