Fluke OneTouch AT v2 Network Assistant software

Fluke Networks has announced Version 2 software for the OneTouch AT Network Assistant, which adds features making it easier for network technicians to isolate the root cause of end-user wired and wireless problems, fix or escalate those issues and validate performance and SLA (service level agreement) compliance after changes are made.

Network technicians are spending 48 to 58% more time dealing with emerging wireless LAN and bring your own device (BYOD) issues, according to a recent Fluke Networks customer survey. More than 37% report spending more time supporting VoIP compared to two years ago.

OneTouch AT has been updated with key features to help meet these new challenges. The first is BYOD Management, under which new automated Wi-Fi discovery capabilities (including 802.11ac devices) and Wi-Fi packet capture simplify smart device management and speed problem resolution.

The second is Network Performance Acceptance Testing, whereby new wired and wireless performance tests automate the measurement and assessment of end-to-end path performance to prove that network projects were successfully completed and that the performance meets design objectives.

And the third is inline VoIP analysis, in which new inline tests provides visibility into IP phone initialisation and call control processes, and VoIP conversation quality to simplify troubleshooting of IP phone problems.

The OneTouch AT software update also includes a new Path Analysis test, a Multi-Port Statistics test, inline VoIP packet capture, and additional features for enhanced troubleshooting and management.